Public Liability Claims - Injuries in Public Places

Public Liability Claims Explained

When you're injured on someone else's premises due to their negligence, you can make a public liability claim. This covers accidents in shops, restaurants, hotels, leisure centres, and other public places.

When Is a Business Liable?

Businesses must keep visitors reasonably safe. They're liable if:

• There was a hazard they should have addressed
• They knew or should have known about it
• They failed to take reasonable steps to prevent injury

Common Public Liability Accidents

• Slips and trips - Wet floors, uneven surfaces, spillages
• Falling objects - Items from shelves, displays
• Defective premises - Broken stairs, loose handrails
• Food poisoning - Contaminated food in restaurants
• Poorly maintained equipment - Gym equipment, play equipment
• Inadequate security - Assaults at venues
• Burns - Hot food/drinks, faulty equipment

Who Can You Claim Against?

• Shops and supermarkets
• Restaurants, pubs, and cafes
• Hotels and B&Bs
• Leisure centres and gyms
• Cinemas and theatres
• Local councils (parks, paths, buildings)
• Theme parks and attractions
• Property owners/managers

What You Need to Prove

1. Duty of Care Existed

The business owed you a duty to keep you safe (this is usually straightforward).

2. Breach of Duty

They failed to take reasonable care to prevent the accident.

3. Causation

Their breach directly caused your injury.

4. Loss

You suffered actual harm or loss.

Evidence to Gather

• Photos of the hazard and your injuries
• Witness names and contact details
• Report the accident (ask for a copy)
• CCTV footage (write to request preservation)
• Keep damaged clothing/shoes
• Medical records
• Receipts for any expenses

The 'Reasonable Steps' Defence

Businesses aren't insurers of visitor safety. They can defend a claim by showing they took all reasonable steps. This often comes down to:

• Regular inspections
• Prompt response to hazards
• Warning signs where appropriate
• Staff training

Compensation

You can claim for:

• Pain and suffering
• Lost earnings
• Medical costs
• Travel expenses
• Care and assistance

Time Limit

3 years from the date of accident.

Free Case Assessment

MCR Solicitors handles public liability claims on a no win no fee basis. Call 0161 466 1280.