MCR Solicitors is committed to providing a high quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a concern or a complaint in respect of our service, our bill or any other matter, please contact us as soon as you are aware of the problem so this can be addressed. The firm’s complaints director is Atif Abbas The address to write to is MCR Solicitors, First Floor, 1024 Stockport Road, Manchester, M19 3WX. The telephone number is 0161 466 1280. The email address is email@example.com
The above complaints procedure also applies to complaints arising concerning our bill. There may also be a right to object to the bill by applying to the court for an assessment of the bill under Part III of the Solicitors Act 1974; and that if all, or part, of a bill remains unpaid, the firm may be entitled to charge interest
IThe Solicitors Regulation Authority (SRA) can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can find information about raising your concerns with the SRA at www.sra.org.uk in the ‘For the public’ section.
First Floor, 1024, Stockport Road
Manchester, England, M19 3WX, United Kingdom